When an employee’s behavior could be interpreted as interfering with job performance or is related to a potential safety concern, that employee may be directed to BSS by their commanding officer. To ensure that such referrals are necessary and alternatives have been considered, a BSS psychologist screens the appropriateness of all directed referrals. Our practice of accepting directed referrals is consistent with other safety-sensitive occupations. The psychologist will conduct a minimum of two directed sessions on an on-duty basis and provide limited feedback to the commanding officer about attendance, safety concerns, short-term recommendations regarding duty assignment and follow-up plan. The feedback is telephonic and no report is generated. Directed referrals may be converted to a self-referral if on-going counseling is recommended.
Department policy allows a supervisor to direct a subordinate into BSS; a BSS psychologist must concur with the appropriateness of such a referral. Furthermore, in the case of supervisors below the rank of Captain, BSS requires that supervisors obtain their commanding officers approval to direct someone into BSS. Contact BSS at 213-486-0790 for more information or to schedule an appointment.